Refund & Return Policies
We pride ourselves on quality and want you to be completely satisfied with your purchase. We offer a satisfaction guarantee and 30 day return window.
If your product was purchased through a third-party retailer, please contact them directly.
We recognize that there are times that you may need to return or exchange items. Our return policy allows you to return new any unused products within 30 days of purchase for a refund or exchange. Please email us at yukonlabs@gmail.com to process returns and exchanges and include your order number and the email address associated with the order available.
Conditions of return
Returns must be received within 30 days from purchase date for a refund or exchange.
Buyers are responsible for return shipping costs (unless it was a mix up on our part, or the product was defective). If the item is not returned in its original condition, the buyer is responsible for any loss in value.
- No cash refunds on gifts or exchanges. Store credit will be issued.
- No restocking fees.
- Customer is responsible for any return shipping charges.
Thank you for supporting the Yukon Laboratories brand. We want to hear about any issues you may have with your purchase, and customer satisfaction is our highest priority!